For those who don’t know what does SitePal is I’ll say that this is a web site which sells funny animated characters. They can be used as a part of providers communication with customers. And since the previous article here said that web hosting is not fancy business at all, this one is better to say how to make it fancy.
Well, SitePal definitely offers a solution that brings more fun to communication with your customers. No matter if you are web hosting business or if you run any other e-commerce web site.
I’m not very familiar with the details about SitePal’s characters but they offer many options that can be used. You can base your tutorials and FAQ on their characters. And I believe you can create an animated support operator who can answer to your customers questions. Of course you need to predefine the question and answer in an audio file. One of the web hosts that use them is Apollo Hosting.
I know it is not a big deal to have an animated face which starts talking something when users click on the “Play” button. It is ointeresting however to have this animated pal to answer real questions someone types on your web site or to use it as a chat person!