A company that I work with and really respect, website hosting company 34SP.com, has announced the introduction of a new professional website hosting account. According to information released by the company, the new service is entitled the Professional Hosting plan and breaks new ground in account specifications and customer support.
While the main specifications of the account are among the highest in the industry – 5 GB disk space, 20 GB monthly transfer, 100 emails, 10 MySQL databases, included shell access, SMTP, and comprehensive weekly backups – the value proposition for 34SP.com customers has always been the company’s commitment to service and support. When a recent 34SP.com client survey asked, ”How likely are you to recommend 34SP.com?” a stunning 98 percent affirmed that they would refer the company. The company points to this data as confirming the positive effect that outstanding customer service has on referral rates.
Co-founder of 34SP.com, Stuart Melling, explained the reasoning behind the new Professional Hosting plan, ‘At 34SP.com we are constantly asking our clients what we can do to enhance our services. This new Professional Hosting package reflects what our clients told us they needed to grow – more space, more resources and more features. Critically, our clients told us that weekly backups, SMTP, and spam filtering should be free as well, and we listened to that too. Of course customer service and technical support continue to be our core focus, and we strive for industry leading uptime as well.”
The new Professional Hosting account from 34SP.com requires no minimum contract, and every plan is sold with a 30 day money back guarantee. The price of the plan is £3.95 per month – as the company is UK-based.